TRUST & CONTROL

Know who can act.See why an action happened.

MertAGI is being designed around clear authority, required evidence and records you can review. This page explains the controls and the information still needed before merchant access.

  • Data disclosures before access. Processing locations, subprocessors, transfer safeguards and model-data policy must be published before merchant access.
  • Traceable decisions. The record keeps sources, decisions, authority and outcomes together in a linked history that can be reviewed.
  • Authority checked at execution. Every external action is checked against your active Merchant Mandate; human action remains where you choose it or where law or a provider requires it.
  • Required checks before action. VAT, sanctions, blacklist and counterparty-risk gates stop unsupported actions.

WHEN AN ACTION SHOULD WAIT

A useful operation knows when to stop.

Explore six invented situations. Each shows the issue, the step that should wait and the record needed for a review. These are explanations of the controls, not live tests.

01Bank details change mid-order
WHAT CHANGED

A supplier email asks for payment to a new IBAN.

WHAT WAITS
  • No master-data update.
  • No payment order is prepared or updated.
  • No automatic re-routing.
WHAT IS RECORDED

The request, the mismatch against the verified account, and a security review item for a person.

02Two sources disagree
WHAT CHANGED

Conflicting market evidence on the same product and market.

WHAT WAITS
  • The conflict does not resolve itself into an accepted fact.
WHAT IS RECORDED

Both sources, the disagreement, and an open evidence gap that stays visible.

03Instructions hidden inside an incoming document
WHAT CHANGED

Inbound content tries to issue commands to the operation.

WHAT WAITS
  • Incoming content is data, never authority.
  • The message is quarantined.
WHAT IS RECORDED

The quarantine reason and the untouched original.

04An updated cost takes margin below the minimum
WHAT CHANGED

The new cost calculation puts the trade margin below the minimum in the active mandate.

WHAT WAITS
  • The commitment does not proceed, even if it was already prepared.
WHAT IS RECORDED

The recalculation and the exact rule that blocked it.

05A required provider is unavailable
WHAT CHANGED

A verification service does not answer.

WHAT WAITS
  • Every action that depends on that check waits.
WHAT IS RECORDED

Absence is recorded as absence — never as a pass.

06The balance reaches its floor
WHAT CHANGED

The prepaid MertAGI Operating Balance reaches its configured floor.

WHAT WAITS
  • New and ongoing fee-bearing autonomous work stops.
WHAT IS RECORDED

Top-up, authentication, read-only access, export, security and billing notices stay available. Your own customer, return and legal obligations continue.

EXAMPLE

BEFORE MERCHANT ACCESS

Documents and current status.

These documents still need to be published or completed. Read their status alongside the product preview.

DOCUMENTSTATUSPUBLICATION
Security architecture overviewIn preparationBefore merchant access
Data-processing agreement (DPA)In preparationBefore merchant access
Subprocessor listIn preparationBefore merchant access
Public evaluation method and scopeIn preparationBefore merchant access
Service agreement and tariff scheduleLegal review requiredBefore paid purchase and live trading
Verified company registry facts (MertAGI OÜ)Company not yet incorporatedBefore 1 October 2026

MertAGI OÜ is not yet incorporated; verified formation and registry details will be published before 1 October 2026. Legal review of the service terms and tariff is a prerequisite for paid purchase and live trading, whose opening date is not yet announced.

Security architecture, data-processing terms, subprocessors and related disclosures must be published before merchant access opens. The current status is listed below.

WHERE RESPONSIBILITY SITS

Your company remains the seller.

  • Your company remains the seller and the relevant economic operator for its trade — goods, customers, tax, customs, returns, warranties and chargebacks stay with you.
  • MertAGI provides the operating service. It does not become the seller, merchant of record, importer, customs representative or payment institution for your trade.
  • MertAGI acts only within your active authority and applicable legal or provider limits. Anything reserved to a person by law or a provider stops and goes to that person.
  • MertAGI remains responsible for its own service, security, data processing and duties that cannot legally be excluded. The service agreement governs the final allocation.