QUESTIONS

The questions that matterbefore you delegate the work.

Direct answers about authority, money, responsibility, data and autonomy. Anything missing? Ask MertAGI Operator or write to us.

The roles remain clear. Your company stays the seller and remains responsible for its goods, customers, tax, customs, returns, warranties and chargebacks. MertAGI remains responsible for its own service, security, data processing and duties that cannot legally be excluded. Every external action is authority-checked and recorded; the service agreement governs the final allocation.

No. MertAGI prepares transaction records and accountant-ready outputs including DATEV-EXTF, ZM, Intrastat, XRechnung and ZUGFeRD. It does not provide tax advice and does not replace signatures or filings that must be completed by an authorized person.

Trading funds and sales receipts stay in your company’s own accounts. In the initial model, MertAGI prepares payment orders; a person at your company releases them using your own banking access. MertAGI does not initiate payments or hold credentials that can move money. Trading capital remains separate from the prepaid service balance.

The merchant data-processing arrangements, including processing locations, subprocessors, transfer safeguards and model-data policy, have not yet been published in full. They must be available before merchant access opens. This public Operator is not connected to private TradeOS records. The privacy notice explains how information submitted on this website is processed.

Free membership opens on 1 October 2026 with autonomous company verification and onboarding. The launch offer includes €5 of usage credit after email verification and €100 after business verification. The later live-trading tariff is 5% of positive Verified Trade Margin on eligible completed trades executed through MertAGI. Paid purchase and live trading have no announced date; pilot evidence and lawyer-reviewed service terms and tariff are prerequisites.

Before a trade that may earn a success fee starts, the estimated fee is reserved from the Operating Balance and any approved buffer. It is reconciled at the Trade Completion Event: the later of customer funds clearing into your company’s account and your delivery obligation being met. The earned fee is non-refundable; later returns, refunds or chargebacks do not reverse it. If completion never occurs, an unused reserve is released. Incorrect or duplicate ledger entries are corrected.

The product model includes exports of your company’s documents, ledgers and records in supported formats. The service agreement will define retention, notice periods and the exit process before purchase opens.

For each type of work you choose advice, preparation, execution within limits or full operation. Actions must be legally delegable, provider-supported and allowed by the active Merchant Mandate. In the initial model, payments are prepare-only: a person releases them through the company’s own banking access. External messages follow merchant authority and market rules, use the company’s domain and name, disclose the AI assistant and include a one-click stop option.

Fee reservations are checked as work happens. No fee-bearing action may start or continue if its reservation would cross the configured floor. The default credit buffer is zero; any administrator-approved buffer is discretionary, interest-free and repaid from the next top-up. At the floor, fee-bearing work stops, while recovery, read-only access, export, security and billing notices remain available. Your company’s customer and legal obligations continue.

A proposed price is checked against the available market evidence, costs, your minimum margin and active mandate before it is used in a permitted action. Missing evidence or a failed required check holds the affected step. These controls reduce risk; they do not guarantee that every price is correct or that losses cannot occur.

Language models help with research and dialogue. The wider product connects that work to company records, authority checks, trade workflows and finance. The important question is whether a proposed action has the evidence and permission it needs, and whether its result can be reviewed.

Before registration opens, our team reviews early-access applications and replies by email. On 1 October 2026, company verification and onboarding become autonomous, with a closed pilot for approved companies. The current application does not create an account, start billing or set up a store, and you can request its deletion. Paid purchase and live trading follow pilot evidence and legally reviewed terms; no date is announced.

No. Your company remains the seller and relevant economic operator for its trade. MertAGI executes operations you have authorized, within your active Merchant Mandate and applicable legal or provider limits.

The public examples explain the operating model using invented situations and development screens. They show what is checked, what can stop an action and what belongs in the record. They do not establish customer revenue, measured performance or a verified operating history.

MertAGI is being built to coordinate research, buying, selling, delivery and finance for merchant companies. You set the budget, markets and authority. Operator is the conversation and TradeOS the private operation. provides public comparison and commerce, company stores and their digital domains. In the initial model, payment orders are prepared by MertAGI and released by a person through the company’s own banking access.