QUESTIONS
Before you trust MertAGI with the work.
Direct answers about authority, money, responsibility, data and autonomy. Anything missing? Ask MertAGI Operator or write to us.
The roles remain clear. Your company stays the seller and remains responsible for its goods, customers, tax, customs, returns, warranties and chargebacks. MertAGI remains responsible for its own service, security, data processing and duties that cannot legally be excluded. Every external action is authority-checked and recorded; the service agreement governs the final allocation.
No. MertAGI prepares transaction records and accountant-ready outputs including DATEV-EXTF, ZM, Intrastat, XRechnung and ZUGFeRD. It does not provide tax advice and does not replace signatures or filings that must be completed by an authorized person.
No. Trade funds remain in your company’s bank or payment accounts. MertAGI can initiate supported payments within the authority you grant, while authentication required by the provider remains with your authorized person. Your trade capital never becomes the prepaid MertAGI fee balance.
Processing locations, subprocessors, transfer safeguards, model-data policy and the data-processing agreement will be published before merchant access opens on 1 October 2026. The current website does not create a merchant account.
Free membership has no monthly plan fee. Email and business verification unlock the stated usage credits. Eligible completed trades executed through MertAGI use the 5% success-fee rate on verified trade margin. Merchant access opens on 1 October 2026.
The estimated fee is reserved before paid work. It is reconciled and earned when customer funds have cleared and your delivery obligation has been satisfied. Later returns, refunds or chargebacks do not reverse it.
Yes. Your documents, ledgers and records are exportable in standard formats, with GoBD-aligned retention in mind. Notice periods and the exit process will be set out in the service agreement.
Yes, within the authority you grant. Each type of work can be set to advice, preparation, execution within limits or full autonomous operation. Full operation covers actions that can legally be delegated and are supported by the connected provider. Statutory roles, non-delegable signatures and provider authentication remain with the authorized person.
Into your company's own operation record — one system, one ledger, no scattered copies. Model calls carry the task at hand, not your database. Processing locations, subprocessors and the model-data policy are published before merchant access opens.
A price never goes straight from a model to a customer. Every price passes the admission line — floor margins, market checks, your mandate — and anything payment-bound locks the moment a check fails. The mistake stays in the record, not in your bank account.
The model is the replaceable part. The product is the deterministic core around it: the decision ledger, the authority engine, price admission, native tax outputs (XRechnung, DATEV, ZM, Intrastat) and an audit trail that seals every action. Swap the model; the operation stands.
You receive a confirmation email for the early-access list. Before merchant access opens on 1 October 2026 we agree the scope of your Merchant Mandate with you — what MertAGI may advise on, prepare or execute — and nothing runs until you activate it. The steps are set out under Apply for access.
No. Your company remains the seller and relevant economic operator for its trade. MertAGI executes operations you have authorized, within your active Merchant Mandate and applicable legal or provider limits.
Twelve months of trade run end to end on real-market inputs inside an isolated environment: €136.3M in invoiced net GMV, 313 booked trade cycles and 1,565 document events, all read from a hash-chained audit trail. The proof page shows how it was built and what it measures.
— eXecutable Networked Organization Domain — is your company’s public side: a merchant-owned storefront and company domain connected to the same identity, stock, terms and evidence the operation uses. MertAGI is the operation behind it. is in private access until 1 October 2026; you can read more at partner.shop.